PPK MILEAGE CONTRACTS - A CASE STUDY
A Case Study - introducing a PPK contract for Lucketts Travel Coach Company
Tructyre has provided tyre maintenance services for Lucketts Travel for over ten years. Lucketts is one of the leading coach companies in Hampshire and the South Coast offering leisure, business and educational transport solutions on an individual or contract basis.
Lucketts operate touring and executive coaches ranging from 21 to 77 seats, and luxury coaches fitted with all the latest entertainment equipment. Among other assets it also operates executive Mercedes people carriers and provides coaching services for National Express.
We can't afford to break down
With so many vehicles and so many deadlines, it is imperative that every Lucketts coach or people carrier is maintained well and attended to very quickly in the case of breakdown. In addition, tyre costs need to be kept to a minimum and tyres must be safe and legal at all times - enter Tructyre.
Tyre Maintenance without the headaches
Lucketts moved to a Tructyre tyre and road wheel maintenance contract in 1997. Tructyre became responsible for tyre safety and maintenance, allowing Lucketts to concentrate on what they do best - provide passenger transport to the highest standards in a competitive market place. Routine wheel and tyre maintenance is managed from Tructyre headquarters in Winchester through its service zones across the region and all Lucketts' vehicles are covered by the 24 hour Tructyre UK and European Breakdown service.
Tyre Maintenance Contract Practicalities
PPK tyre maintenance is a very practical solution for fleet operators. Each vehicle operator pays only for the materials and labour they use but with a planned programme of tyre maintenance. This greatly assists cash flow, accurate budgeting and tyre management reporting.
Tructyre has developed its PPK operation over many years and has developed programmes which work well with premium fleet operators running vehicles on tight schedules. Working with companies like Lucketts and R & M contracts we have been able to taylor our knowledge of vehicles across many transport sectors. A programme ideal for a coach and bus operators may be different to one targeted at, say, waste collection vehicles. This flexibility makes Tructyre the major force in the tyre maintenance and PPK markets.
What Lucketts Say
"Our relationship with Tructyre started on a standard purchase basis but moved onto a PPK contract basis after they demonstrated their ability to desired level of service. They have done this admirably in the 12 or so years we have worked together and it was them who convinced us of the merits of the PPK operation. Since then we haven’t looked back and the service levels we receive from their staff that we meet on a day to day basis has always been excellent, and the depth of knowledge and understanding the management has of our business and the tyre industry in general is second to none. We have no hesitation in recommending them to anyone."