TYRE SERVICES QUALITY ASSURANCE
Tructyre tyre contracts quality assurance
Tructyre Fleet Management prides itself on the quality of its staff, systems management and continued investment in order to offer our customers “Best in Class” service.
Quality Policy
The operation of a comprehensive and independently verified Quality Assurance system is a natural development of our ongoing commitment to total customer satisfaction. As a result, the company has implemented a system to meet the requirements of BS EN ISO 9001:2000.
Tructyre Quality Assurance Policies:
- Excellence of Service
Provide an excellence of service to ensure customer satisfaction. - Prompt Response
Respond promptly and effectively to customer needs, taking into account statutory and regulatory requirements. - Customer Support
Work with our suppliers and business partners to ensure the highest level of support for our customers. - Appropriate Procedures
Ensure our procedures are always appropriate to the current business climate and market demands. - Employee Training and Support
Provide the working environment, facilities, equipment and training our employees need in order to discharge their duties safely and effectively. - Internal Communication
Communicate quality related matters between all employees, to both gain and provide information, whilst encouraging pride in personal achievements. - Quality of Supplied Product
Ensure the quality of the products we supply, by purchasing only from sources that meet our own stringent standards. - Leaders for Quality
Seek constantly to improve and promote the company’s reputation, always being among the leaders for quality within our industry. - Management Review
Set, review and monitor at management reviews, achievable management objectives that will ensure continual improvement of our service standards. - Quality Review
Regularly review the performance of our quality system at the highest level.
Tructyre Fleet Management is a commercially orientated fleet management company, based in Winchester, servicing Hampshire, Dorset, Berkshire, Surrey, Oxfordshire, Sussex and Wiltshire. The company has a large number of fully equipped service vans and fully qualified technicians dealing with all aspects of truck tyre maintenance for all fleet sizes.
